How do I know how long my account is valid?
This information will soon be available in your personal information in the settings section.
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I want to disable a share that has already been shared. How do I do this?
To disable a share you must go to the "My Shares" section. All your shares are displayed there. Just set the share of your choice to "off".
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Is it possible to download the files to my smartphone or tablet?
You can easily download the files to store them locally. To do so, select the file and choose "download". The file will then be placed in your local file directory (Android) or in the film/photo gallery of your iOS cell phone.
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Can I password protect my shares?
Yes, you just need to activate the password protection ("secure sharing" option when sharing by e-mail).
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How do I create a download link for my files?
Check the item and click on the "Create a link" icon. SOS Photos generates a secure download link in real time and displays it in the dialog box. You can retrieve the link from the clipboard to use it according to your needs.
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How do I download the files from a computer?
Select the files of your choice and click on "download". Designate the local destination directory and click on save.
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How does the trashcan work ?
The recycle garbage can is the directory that contains all the files you have deleted from your SOS Photos space. This directory keeps the files for 15 days before deleting them permanently.
You can empty your recycle garbage can at any time to immediately delete all the files present.
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How to delete files/folders in SOS Photos?
Select the photos or folders you want to delete. Then click "Delete". Your content is not permanently deleted but put in the Trash. This file is always available for 15 days in the Trash. You can choose at any time to restore this file.
After 15 days, the file is completely destroyed.
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How can I find out the level of storage used?
You can see how much space is available at any time in your SOS Photos. To do this, in your SOS Photos go to the “Settings” area, then to the “Personal Information” section.
How can I share a photo or album/folder by email?
Select the files you want to share and click the “Share by email” icon. The wizard that opens allows you to define your recipients, add a subject and a message, then send it to your contacts. If you click the “share by link” icon, you will get a sharing web link and you will be able to publish this on social media. Anyone with this link will be able to access the share (unlike the share by email, where only the recipient can see the share).