My account has been locked after 5 failed login attempts. How can I retrieve my login credentials?
SOS Photos locks the account and then sends an email containing a link and useful instructions for resetting your password. You therefore need to check your messages and follow the steps shown to reset your password. Warning: For security reasons all your devices with open sessions will be disconnected.
Where is my SOS Photos data hosted?
Our data centers are all located in France and have the highest security levels available on the market.
What happens with my data if I don’t renew my license at the end of a year?
SOS Photos is a service that must be renewed every year. If, when your subscription expires, you do not want to renew: You will still have access to your data for 30 days after the end of your subscription to download all your data. At the end of these 30 days, your data will no longer be accessible and will be erased in full from our servers.
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